"Error: The user billing information is invalid"

This topic contains 4 replies, has 2 voices, and was last updated by  Todd Moudy 3 months, 2 weeks ago.

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  • #3150

    Todd Moudy
    Free User
    Post count: 3

    I am having trouble getting Authorize.net payments to work on my website supportruggers.com. All looks good until the “Proceed to Pay” button returns “Error: The user billing information is invalid”.

    I have tried multiple working cards, confirmed that Authorize.net is out of Test Mode, disabled all unnecessary plugins, and double-checked the API Login ID, Transaction Key, and Silent Post URL are set up correctly. Still no luck.

    Somebody else posted the same issue here: https://wpinvoicing.com/support/topic/the-user-billing-information-is-invalid/

    It sounds like this is caused by having “Allow posting without logging in” turned on, which is necessary for our site. It looks like there was a fix posted but it is marked as Private. Please help!

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    #3152

    patrik
    Moderator
    Post count: 1325
    This reply has been marked as private.
    #3163

    Todd Moudy
    Free User
    Post count: 3
    This reply has been marked as private.
    #3164

    patrik
    Moderator
    Post count: 1325

    Hi,

    I have made the changes to your site. Please review it and let me know if it works for you or not.

    Regards,
    Patrik

    #3174

    Todd Moudy
    Free User
    Post count: 3

    Yes, this fixed it. Thank you!

    For those who are having the same problem and can’t see the fix, it is here:
    https://github.com/AyeCode/invoicing/pull/199/commits/4e29eba7da6b70785a6dbbf8c9ce4f5352679d0e

    Looks like this will be included in the next release? (1.0.10)

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