Your Site is Experiencing a Technical Issue

This topic contains 8 replies, has 3 voices, and was last updated by  adriangraham 1 month ago.

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  • #3682

    adriangraham
    Buyer
    Post count: 422

    Hi there,

    I updated to the latest WP Invoicing version last night – today I got this error that identified the WP Invoicing plugin as the source of the error. Any ideas?

    Thanks a mil,

    Adrian

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Invoicing.

    First, visit your website (https://www.childcarefinder.ie/) and check for any visible issues. Next, visit the page where the error was caught (https://www.childcarefinder.ie/wp-admin/admin-ajax.php) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 115 of the file /home/childcar/public_html/wp-content/plugins/invoicing/includes/class-wpinv.php. Error message: require_once(): Failed opening required ‘/home/childcar/public_html/wp-content/plugins/invoicing/includes/wpinv-invoice-functions.php’ (include_path=’.:/opt/cpanel/ea-php72/root/usr/share/pear’)

    #3683

    adriangraham
    Buyer
    Post count: 422
    This reply has been marked as private.
    #3688

    Alex Rollin
    Moderator
    Post count: 22971

    Are you seeing any errors in the operation of the plugin?

    The developers will check into it and let you know if further action is required.

    #3691

    Patrik
    Moderator
    Post count: 1532

    Hi,

    The error says it is not able to find the file wpinv-invoice-functions.php in the plugin. This can happen if the plugin is not updated properly. Can you please provide admin and FTP details in private reply to troubleshoot and fix the issue for your site? Or you can try to delete the plugin from FTP and install it again.

    Regards,
    Patrik

    #3692

    adriangraham
    Buyer
    Post count: 422
    This reply has been marked as private.
    #3694

    Patrik
    Moderator
    Post count: 1532
    This reply has been marked as private.
    #3695

    adriangraham
    Buyer
    Post count: 422
    This reply has been marked as private.
    #3696

    Patrik
    Moderator
    Post count: 1532

    Hi,

    I have logged in and checked with the invoice flow and not getting any error now. Can you please check from your side and let me know if the error is still there or not and if the error is there then let me know the steps so that I can regenerate and fix it for you.

    Regards,
    Patrik

    #3697

    adriangraham
    Buyer
    Post count: 422
    This reply has been marked as private.
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