''your cart is empty" error on checkout form

This topic contains 23 replies, has 4 voices, and was last updated by  picocodes 2 months, 1 week ago.

  • Author
    Posts
  • #4517

    Christopher Marakis
    Buyer
    Post count: 13

    Hello

    Clients gets a message “cart is empty” and no checkout proccess can be done. Is there any solution for that?

    Thanx

    #4518

    Guust
    Moderator
    Post count: 29970

    Please explain the steps we should take to recreate this.
    Please post your URL and WP admin details in a private reply and we will have a look at your settings if you like.
    Thanks

    #4519

    Christopher Marakis
    Buyer
    Post count: 13
    This reply has been marked as private.
    #4522

    Guust
    Moderator
    Post count: 29970

    Please turn off the phone verification so we can access the admin area.
    Thanks

    #4523

    Christopher Marakis
    Buyer
    Post count: 13
    This reply has been marked as private.
    #4524

    Guust
    Moderator
    Post count: 29970

    I’ll get a developer to have a closer look for you.
    Can you confirm you added the Stripe Webhook URL in your Stripe Dashboard?

    #4525

    Christopher Marakis
    Buyer
    Post count: 13
    This reply has been marked as private.
    #4533

    Christopher Marakis
    Buyer
    Post count: 13
    This reply has been marked as private.
    #4552

    Christopher Marakis
    Buyer
    Post count: 13
    This reply has been marked as private.
    #4554

    Guust
    Moderator
    Post count: 29970

    The developers don’t work in the weekend but will get to your question when they come back online.
    Thanks

    #4559

    picocodes
    Moderator
    Post count: 141

    What is in the error email that WordPress sends you? In addition, kindly attach a sample “view invoice” link (the one you receive in your invoicing emails) in a private reply.

    #4563

    Christopher Marakis
    Buyer
    Post count: 13
    This reply has been marked as private.
    #4564

    picocodes
    Moderator
    Post count: 141
    This reply has been marked as private.
    #4565

    Christopher Marakis
    Buyer
    Post count: 13

    No it does not

    #4573

    Christopher Marakis
    Buyer
    Post count: 13
    This reply has been marked as private.
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