Supreme Directory and Invoicing Plugin

This topic contains 12 replies, has 5 voices, and was last updated by  Paolo 5 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • August 16, 2018 at 3:48 pm #1924

    Sam Wilson
    Full Member
    Post count: 11

    Hi Do you know of any issues with the GD Supreme Directory not playing well with the Invoicing Plugin? When we try to load the GD-Checkout page, it throws an error.

    I did deactivate the invoicing plugin, leaving the Payment Manager Plugin active, and switched to Paypal, the GD-checkout page did at least load. But upon clicking through to Paypal, it did not load the gateway to enter CC info, I got an error from Paypal.

    August 16, 2018 at 3:53 pm #1926

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    to provide checkout Invoicing plugin will need to be active.

    Can you say more about the issue you are seeing when the plugin is active?

    Have you disabled Paypal test mode in the gateway settings?

    August 16, 2018 at 4:00 pm #1927

    Sam Wilson
    Full Member
    Post count: 11

    Hi, I did. The GD-checkout page will only load if invoicing plugin is deactivated.

    Any idea what that could mean?

    August 16, 2018 at 4:05 pm #1929

    Alex Rollin
    Moderator
    Post count: 27815

    That sounds very strange!

    We would be happy to take a look at your settings to see if we can find the problem.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

    https://wpinvoicing.com/docs/installing-addons/#updates

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    SFTP/FTP:
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    August 16, 2018 at 10:38 pm #1935

    Guust
    Moderator
    Post count: 29970

    The GD Checkout page is only if you do not take payments with Invoicing.
    If you use Invoicing, the page it should use is the WPI Checkput page.

    What is your setting at
    Invoicing > Settings > General tab > General settings > Checkout Page?

    And does the page linked there exist and is it active?

    Thanks

    August 17, 2018 at 2:36 pm #1943

    Sam Wilson
    Full Member
    Post count: 11

    I only called it GD Checkout, the shortcode in the page body content is [wpinv_checkout].

    August 17, 2018 at 4:54 pm #1946

    Paolo
    Site Admin
    Post count: 31206

    Hi Sam,

    make sure the page is selected as check out page in Invoicing > Settings > Page Settings.

    The shortcode alone is not enough.

    Let us know if that was it.

    Thanks

    August 17, 2018 at 4:58 pm #1947

    Sam Wilson
    Full Member
    Post count: 11

    Thanks, it is set that way.

    August 17, 2018 at 5:47 pm #1950

    Sam Wilson
    Full Member
    Post count: 11
    This reply has been marked as private.
    August 17, 2018 at 5:58 pm #1951

    Paolo
    Site Admin
    Post count: 31206

    Developers have been alerted and they’ll let you know after the week end.

    Thanks

    August 20, 2018 at 6:26 am #1958

    Patrik
    Moderator
    Post count: 1971

    Hi Sam,

    It seems the plugin installation was not proper and that is why gd checkout may creating problems. I have created a new page with wpi-checkout and assigned it as a checkout page from the invoicing settings and I can checkout from there successfully. Please test it from your side and let me know if it works for you or not.

    Regards,
    Patrik

    August 20, 2018 at 2:42 pm #1961

    Sam Wilson
    Full Member
    Post count: 11
    This reply has been marked as private.
    August 20, 2018 at 4:29 pm #1962

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    only free listings can be moderated. There is no way to hold a payment in “escrow” until the listing is reviewed.

    All payments are completed immediately and the listing goes live (it is unlikely that someone would pay to spam a directory).

    Thanks

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket