Stripe won't activate

This topic contains 5 replies, has 3 voices, and was last updated by  Guust 5 years ago.

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  • April 13, 2019 at 3:01 pm #2890

    Colin O’Mahony
    Free User
    Post count: 59

    Hi, I have both Invoicing and Stripe added but the Stripe plugin won’t activate even though Invoicing is activated. I get an error telling my I need to have invoicing installed before it can be activated.
    ‘Invoicing – Stripe Payment Gateway requires to install the Invoicing plugin to be installed and active.’

    April 13, 2019 at 8:41 pm #2891

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Are you running the latest version of each?
    Please share WP admin and FTP in a private reply so we can get to the bottom of that issue.

    April 13, 2019 at 10:02 pm #2892

    Colin O’Mahony
    Free User
    Post count: 59
    This reply has been marked as private.
    April 14, 2019 at 12:25 am #2893

    Guust
    Moderator
    Post count: 29970

    Please check now. I un-installed Invoicing and re-installed it.
    It looks like the folder name of the plugin was changed, but I am not sure.
    Let us know. Thanks

    April 14, 2019 at 12:00 pm #2894

    Colin O’Mahony
    Free User
    Post count: 59

    Perfect thanks!!

    I know what happened, I have to recompress Plugins after download and my Mac changed the name as I had the plugin already in my downloads folder from a previous install on my other site.

    April 14, 2019 at 12:19 pm #2895

    Guust
    Moderator
    Post count: 29970

    Great! 🙂

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