Stripe not reporting back to website

Hi There
Just to let you know that the test subscription that I set up for one week has not actually sent out any reminders even though that is set. It is due to renew on the 27th so will advise if that happens.

In regard to the missing invoices for those that have and for which I sent you the logs. I see there are still no invoices in wp for them so have you not managed to link them up yet?

Kind regards

Hi Kiran

I still cannot see the invoices for the missing people (I sent you the logs for). Are you able to recreate these in wordpress or not as now outstanding for some time.

Also

How is the test going with the invoicing. I see that there are invoices on the test site although the actual therapies are showing overdue, presumably these are on renewal.

Have you received prompt emails re renewals for the tests you set up ie is it all going as it should.

On the live site I had a correct renewal going through (invoice in stripe and on website) and also it started to send out emails although I dont know if all emails were sent ie like the renewal prompt.

Be good to know the results from your side of things ie are all the correct emails going out etc.

Kind regards

Hi Kiran

Thank you for that – I will check the setup on Stripe.

How about getting the invoices into WordPress – I sent you the logs to recreate them – or let me know how I can do this so that the invoicing in WordPress is correct.

Thanks.