Stripe Gateway, error minimum allowed invoice total is $50

This topic contains 12 replies, has 3 voices, and was last updated by  tradingbasics 1 month, 1 week ago.

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  • #3574

    tradingbasics
    Buyer
    Post count: 45

    I’m getting error (Error: Sorry, the minimum allowed invoice total is $50 to use this payment method.) when I’m testing payment with stripe gateway. I have 7 day free trial setup so total is zero dollars, but when I click on Proceed to Pay I this message. I’m not sure where is this setting of minimum $50 coming from.

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    #3578

    Patrik
    Moderator
    Post count: 1532

    Hi,

    Stripe requires a minimum transaction of $0.50. We will correct the typo mistake about $50 as it should be $0.50 in the error message. This is because of stripe charges fees on each transaction. You can find more details here: https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts

    Regards,
    Patrik

    #3579

    tradingbasics
    Buyer
    Post count: 45

    Hi Parik,if this is the case then I cannot use free trial with my packages.
    I tested with zero dollar invoices (7 day trial) in September, everything worked fine. is this minimum new requirement from Stripe?

    Thanks

    #3581

    Patrik
    Moderator
    Post count: 1532
    This reply has been marked as private.
    #3582

    tradingbasics
    Buyer
    Post count: 45
    This reply has been marked as private.
    #3584

    tradingbasics
    Buyer
    Post count: 45
    This reply has been marked as private.
    #3585

    tradingbasics
    Buyer
    Post count: 45
    This reply has been marked as private.
    #3586

    Alex Rollin
    Moderator
    Post count: 22971
    This reply has been marked as private.
    #3587

    Patrik
    Moderator
    Post count: 1532

    Hi,

    The Username, Password you have provided is not an admin user. Can you please check and make it admin so I can get access to the admin side and check with the invoice settings and all?

    I have made changes to check the minimum order amount for only non-recurring invoices. Can you please check and let me know how it goes?

    Regards,
    Patrik

    #3588

    tradingbasics
    Buyer
    Post count: 45

    Try it now.

    #3604

    tradingbasics
    Buyer
    Post count: 45

    Patrik, when I make a package non recurring it takes trial offer away, which is not my use case. I tested anyways with non-recurring package without free trial and payment worked.

    #3615

    Patrik
    Moderator
    Post count: 1532

    Non-recurring packages doesn’t have trials. If you have a recurring package with the trial period then it should work without error of the minimum amount required.

    Let me know if your issue is resolved or not and if you have any queries.

    Regards,
    Patrik

    #3616

    tradingbasics
    Buyer
    Post count: 45

    Patrik, Its working now!
    Thank you.

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