Stripe Gateway, error minimum allowed invoice total is $50

This topic contains 12 replies, has 3 voices, and was last updated by  tradingbasics 8 months, 2 weeks ago.

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  • October 22, 2019 at 7:15 pm #3574

    tradingbasics
    Buyer
    Post count: 48

    I’m getting error (Error: Sorry, the minimum allowed invoice total is $50 to use this payment method.) when I’m testing payment with stripe gateway. I have 7 day free trial setup so total is zero dollars, but when I click on Proceed to Pay I this message. I’m not sure where is this setting of minimum $50 coming from.

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    October 23, 2019 at 8:11 am #3578

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Stripe requires a minimum transaction of $0.50. We will correct the typo mistake about $50 as it should be $0.50 in the error message. This is because of stripe charges fees on each transaction. You can find more details here: https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts

    Regards,
    Patrik

    October 23, 2019 at 12:58 pm #3579

    tradingbasics
    Buyer
    Post count: 48

    Hi Parik,if this is the case then I cannot use free trial with my packages.
    I tested with zero dollar invoices (7 day trial) in September, everything worked fine. is this minimum new requirement from Stripe?

    Thanks

    October 23, 2019 at 1:44 pm #3581

    Patrik
    Moderator
    Post count: 1971
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    October 23, 2019 at 4:10 pm #3582

    tradingbasics
    Buyer
    Post count: 48
    This reply has been marked as private.
    October 23, 2019 at 7:19 pm #3584

    tradingbasics
    Buyer
    Post count: 48
    This reply has been marked as private.
    October 24, 2019 at 5:14 pm #3585

    tradingbasics
    Buyer
    Post count: 48
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    October 24, 2019 at 7:26 pm #3586

    Alex Rollin
    Moderator
    Post count: 27815
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    October 26, 2019 at 4:56 am #3587

    Patrik
    Moderator
    Post count: 1971

    Hi,

    The Username, Password you have provided is not an admin user. Can you please check and make it admin so I can get access to the admin side and check with the invoice settings and all?

    I have made changes to check the minimum order amount for only non-recurring invoices. Can you please check and let me know how it goes?

    Regards,
    Patrik

    October 26, 2019 at 12:54 pm #3588

    tradingbasics
    Buyer
    Post count: 48

    Try it now.

    October 28, 2019 at 11:19 pm #3604

    tradingbasics
    Buyer
    Post count: 48

    Patrik, when I make a package non recurring it takes trial offer away, which is not my use case. I tested anyways with non-recurring package without free trial and payment worked.

    October 30, 2019 at 6:35 am #3615

    Patrik
    Moderator
    Post count: 1971

    Non-recurring packages doesn’t have trials. If you have a recurring package with the trial period then it should work without error of the minimum amount required.

    Let me know if your issue is resolved or not and if you have any queries.

    Regards,
    Patrik

    October 30, 2019 at 12:28 pm #3616

    tradingbasics
    Buyer
    Post count: 48

    Patrik, Its working now!
    Thank you.

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