Stripe – Discount (Error: The subscription plan in Stripe could not be created)

This topic contains 6 replies, has 4 voices, and was last updated by  Patrik 1 year, 2 months ago.

Tagged: ,

  • Author
    Posts
  • #3379

    HotHead
    Buyer
    Post count: 5

    Hi, listers are reporting they can’t use a discount code.
    We are using stripe as our card handler, and we’ve had a couple of payments for full price going through but when they apply the discount code they get “Error: The subscription plan in Stripe could not be created, please try again.”
    I’ve tried it myself, creating a new test listing and applying the discount code to the package. Sure enough, after the stripe pop up , the screen returns to checkout with the error “Error: The subscription plan in Stripe could not be created, please try again.”

    #3382

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    we can check into that. Please share the information we need to recreate the error and check the site settings.

    Thanks

    #3383

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    #3386

    HotHead
    Buyer
    Post count: 5
    This reply has been marked as private.
    #3387

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    #3388

    HotHead
    Buyer
    Post count: 5

    Great stuff, thanks Patrik.
    Seems like it’s working. We will let the customers know that tried before … to try again.
    Thanks
    Marc

    #3389

    Patrik
    Moderator
    Post count: 1971

    Also, We have released an update with these fixes. So you can update the plugin as well.

    Regards,
    Patrik

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Stripe – Discount (Error: The subscription plan in Stripe could not be created)’ is closed to new replies, this may be for inactivity, please open a new topic if you have a similar question.