Strip License Key Unable to be Activated

This topic contains 6 replies, has 4 voices, and was last updated by  Kiran 6 years, 6 months ago.

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  • October 12, 2017 at 10:22 pm #545

    Lauren Randolph
    Buyer
    Post count: 40

    I used the key from https://wpinvoicing.com/your-account/ for the Stripe Payment Gateway and I get the following error:

    “Licence not activated! Please renew or seek support.”

    October 12, 2017 at 10:25 pm #546

    Guust
    Moderator
    Post count: 29970

    Hi,

    Please provide a link and admin credentials and we will have a look.

    Thanks

    October 12, 2017 at 10:27 pm #547

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    because of the other error that you are reporting, I suspect that you have the wrong plugins installed.

    This should be wpinv-stripe and not geodir_stripe.

    If you provide a link and admin credentials we’ll check your back end also for the payment gateway problems.

    Let us know,

    October 12, 2017 at 10:53 pm #555

    Lauren Randolph
    Buyer
    Post count: 40
    This reply has been marked as private.
    October 12, 2017 at 11:33 pm #561

    Paolo
    Site Admin
    Post count: 31206

    The developers are alerted and they’ll check this and the other problem asap.

    Thanks

    October 13, 2017 at 2:09 pm #566

    Kiran
    Moderator
    Post count: 7069

    I asked for FTP here https://wpinvoicing.com/support/topic/all-payments-methods-visible/#post-565
    Once we get it we look into more.

    October 14, 2017 at 1:05 pm #592

    Kiran
    Moderator
    Post count: 7069

    Hi Lauren,

    Plugin “Indeed Ultimate Membership Pro” causing problem in WP Easy Updates functionality.
    It removes the licence key field. To insert licence key i have Disabled “Indeed Ultimate Membership Pro” > Inserted Key > Validated > Enabled “Indeed Ultimate Membership Pro”.

    We will look from our side to find out why this happening when “Indeed Ultimate Membership Pro” plugin installed.
    Till that in case you want to insert key / update plugin then Disable “Indeed Ultimate Membership Pro” > Update Plugin > Enable “Indeed Ultimate Membership Pro”.

    Kiran

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