Sandbox / Checkout error

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • May 30, 2018 at 4:30 pm #1602

    madeleinbeets
    Free User
    Post count: 10

    I’m using PayFast Payment Gateway with the plugin and get the following error on checkout.

    You’re in the sandbox. This is a testing environment used to ensure correct integration with PayFast. If unexpected, please contact the merchant you are trying to pay to resolve the matter.

    Testing / Sandbox isn’t enabled. Clients processed many invoices successfully and all of a sudden they cannot checkout.

    I disabled a couple of plugins to try to eliminate any conflict. Last time it was my cache plugin causing problems, but I couldn’t find anything.

    I also don’t know if there was a recent update to the plugin, because I updated 15 this morning. I didn’t check which ones I updated, unfortunately.

    Please help!

    May 30, 2018 at 5:07 pm #1605

    Alex Rollin
    Moderator
    Post count: 27815

    You can:

    1. Check on Payfast in case it accidentally got set to test sandbox mode
    2. Make sure Invoicing Payfast isn’t in test mode

    There was an update to Invoicing.

    If these don’t help, please reply with WP Admin credentials and your site login URL and we can take a look.

    May 30, 2018 at 5:17 pm #1606

    madeleinbeets
    Free User
    Post count: 10

    Now I feel like a complete “noob” 🙂

    I only checked on the one settings page, the other one sandbox was checked.

    Thank you for your patience and prompt replies.

    Kind regards

    May 30, 2018 at 5:25 pm #1607

    Alex Rollin
    Moderator
    Post count: 27815

    Great! Glad you got it working!

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket