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Reset invoice number or manual setting

This topic contains 21 replies, has 5 voices, and was last updated by  Kiran 6 years, 4 months ago.

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  • December 26, 2017 at 6:58 pm #1064

    Javier Donoso
    Buyer
    Post count: 33

    Hello again. I have installed last version of Invoicing and -Geodirectory Payment Manager- plugin and everything seem to work fine except the initial invoice number. The sequential numberworks fine, but I set 100 or 180 or another number as initial and the plugin continues with another previous number, the 03494, I have tested it several times and it continues with sequential number with 03494,03495 and so on. although in configuration I have set 100 or another number as initial.

    Any idea? Please, I need your help to finish with this issue.

    Thanks in advance one more time

    December 26, 2017 at 7:07 pm #1065

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    It sounds like you have existing invoices in the system. Do you?

    If I recall correctly, that setting is for the “initial” invoice, meaning the first invoice, and doesn’t reset the count as it would result in overwriting existing invoices.

    December 26, 2017 at 7:26 pm #1066

    Javier Donoso
    Buyer
    Post count: 33

    I have deleted all. I had some because I was testing with the previous version, but, as I tell you I have deleted all of them in the invoice menu.

    Is there any way to reset this number? I don´t want that my first number is 3495 and I want to reset number each year. Any idea how can I do this?

    December 26, 2017 at 8:09 pm #1067

    Javier Donoso
    Buyer
    Post count: 33

    And please, don´t mark this issue as resolved, because it isn´t. Thanks

    I continue with problems

    December 26, 2017 at 8:13 pm #1068

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    The invoice count setting is not designed to be reset each year, or to be reset for a lower number once invoices have been created.

    Nevertheless, I will ask my colleagues about resetting the number.

    Thanks for your patience while we look into it.

    December 26, 2017 at 8:20 pm #1069

    Javier Donoso
    Buyer
    Post count: 33

    Ok. Thanks Alex. I wait.

    I think this is something that any invoice app, plugin or program should have. I have been working with a lot of billing program and it´s something that most of them have. At least, for each new year, but in this case with a development version that we have had to test carefully I think that it would be great to have a solution. We want to launch January, 2 and this is the last step before doing it.

    I know are bad moments but I really appreciate your help

    December 27, 2017 at 11:38 am #1070

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
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