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Renewals

This topic contains 20 replies, has 4 voices, and was last updated by  Guust 5 years, 6 months ago.

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  • October 17, 2018 at 1:57 pm #2237

    laurence anthony
    Buyer
    Post count: 293

    Where are you clicking renew listing link?
    I think customer clicked upgrade link…

    October 17, 2018 at 3:56 pm #2238

    Alex Rollin
    Moderator
    Post count: 27815

    Yes, he was checking the renewals to check on the renewal dates. Upgrading starts a new product/subscription and the days leftover do not carryover.

    October 18, 2018 at 6:53 pm #2239

    laurence anthony
    Buyer
    Post count: 293
    This reply has been marked as private.
    October 19, 2018 at 5:47 am #2243

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    October 19, 2018 at 2:55 pm #2244

    laurence anthony
    Buyer
    Post count: 293
    This reply has been marked as private.
    October 19, 2018 at 11:23 pm #2245

    Guust
    Moderator
    Post count: 29970

    You can use this shortcode 

    [gd_listings post_author=current_user]

    See more at https://wpgeodirectory.com/docs/core-shortcodes/#listings

    The trigger to add the renew link to the website and the trigger to send the first renew email is the same one, so if the renew link pops up 29 days before expiry, then the email will be sent at the same time.
    The difference between the 30 days set and the 29 days in your test, is probably just because of some time settings.

    Users cannot renew before the expiry notice, only upgrade.
    If they upgrade and you want to give them extra days from their old package, then you can do that manually.

    Thanks

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