We’ve setup recurring GD packages. Invoicing is set to Authorize/Capture. However, transactions in Authorize show the type as Authorize Only and awaiting capture. Not sure what I’m missing..
I’ve attached some screenshots
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Kindly provide temporary admin credentials in private reply to look into the settings and try checkout to regenerate the issue.
Here’s a note from the site manager:
It automatically captures the payment overnight creating the second transaction ID mentioned. The issue seems to be that when it captures the payment, it creates this second transaction that is settled and leaves behind the pending captured one for 30 days. Authorize.Net expires the pending transaction after 30 days. During this period there is a hold for the amount pending on a the customer’s card though.
For the recurring transaction, we are only authorizing it and not capturing at that time. But I think we should change it based on the ‘Transaction Type’ setting. We will update this in next release. If you want to try before the release on your site then let us know the FTP details and I will make the changes on your site.
Thanks for the clarification. When do you expect the next release?
Thanks man. I’ve implemented changes. All seems good..
Good to know the issue is fixed. I am closing this ticket. Thank you!
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