- February 4, 2019 at 6:09 am #2631
We’ve setup recurring GD packages. Invoicing is set to Authorize/Capture. However, transactions in Authorize show the type as Authorize Only and awaiting capture. Not sure what I’m missing..
I’ve attached some screenshots
Attachments:You must be logged in to view attached files.February 4, 2019 at 9:35 am #2634
Kindly provide temporary admin credentials in private reply to look into the settings and try checkout to regenerate the issue.
PatrikFebruary 4, 2019 at 3:50 pm #2638February 4, 2019 at 4:33 pm #2639
Here’s a note from the site manager:
It automatically captures the payment overnight creating the second transaction ID mentioned. The issue seems to be that when it captures the payment, it creates this second transaction that is settled and leaves behind the pending captured one for 30 days. Authorize.Net expires the pending transaction after 30 days. During this period there is a hold for the amount pending on a the customer’s card though.February 5, 2019 at 7:45 am #2644
For the recurring transaction, we are only authorizing it and not capturing at that time. But I think we should change it based on the ‘Transaction Type’ setting. We will update this in next release. If you want to try before the release on your site then let us know the FTP details and I will make the changes on your site.
PatrikFebruary 6, 2019 at 7:28 pm #2654
Thanks for the clarification. When do you expect the next release?February 7, 2019 at 6:21 am #2658February 7, 2019 at 8:38 pm #2664
Thanks man. I’ve implemented changes. All seems good..February 8, 2019 at 5:00 am #2665
Good to know the issue is fixed. I am closing this ticket. Thank you!February 15, 2019 at 5:53 am #2691February 15, 2019 at 10:21 am #2692February 17, 2019 at 5:29 am #2696February 18, 2019 at 8:53 am #2702February 18, 2019 at 11:09 am #2706February 20, 2019 at 3:42 pm #2715
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