questions payment in general

This topic contains 1 reply, has 2 voices, and was last updated by  Alex Rollin 2 years, 5 months ago.

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  • #1239

    Ulrike
    Buyer
    Post count: 12

    Hi,

    i have a question about the process of recuring payments and right now i didn`t find an answer.

    I i set up Stripe – my client is buying a 1month subscription. What happens:

    1. before the end of the months – is there any email information that the client will be charged the next days?
    2. when the client used credit card (stripe gateway) – he is automaticly charged again – so if he doesn`t cancel his contract, his credit card is charged?
    3. since stripe also offer payment methods like “bank transfer” or giropay – so payment option were the user has to be “active” to do the payment. What happens here. So at the end of a period, the user has to start the payment process on his own? Since i see that in invoicing the client see his invoices and if its not paid, he can use the “pay now button”

    So for my understanding – if no “automatic” payment is happen and user isnt active – after 1month his listing stops or is downgrading since he start the payment manual?

    Hope you understand what im talking about 🙂

    #1240

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    recurring subscriptions can only be setup for payment methods that do not require user intervention.

    Reminder emails can be set to go out when using GeoDirectory, prior to re-bill.

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