Pre-filled entries on invoicing

This topic contains 2 replies, has 3 voices, and was last updated by  Guust 6 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #1218

    Cheryl Johns
    Buyer
    Post count: 156

    When creating a test post on my site just now, I noticed that when you go to the page where you enter the invoicing details it is now pre-filled with random letters and numbers (see attached). I can’t see anywhere on the invoicing settings where I can change this. It means at present users have to delete the pre-filled content and re-enter their own details. Is there a way for the boxes to be left empty or automatically pre-filled with the details they enter on the submission of the listing? Thanks

    #1220

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    is it chrome autofill, maybe?

    does it happen when you use incognito?

    https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en

    #1221

    Guust
    Moderator
    Post count: 29970

    Have a look at “Invoicing > Settings > Misc tab > Field settings” to turn off compulsory fields or not.

    But those characters indeed come from some browser memory like Alex says, or are the entries you entered before for your test user.

    Try another browser or computer and use a new test user to check if you like.

    Thanks

Viewing 3 posts - 1 through 3 (of 3 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket