Paypal Pro Recurring Payments – DPRP

This topic contains 5 replies, has 4 voices, and was last updated by  Paolo 2 years, 3 months ago.

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  • #1806

    Darrell Aubert
    Buyer
    Post count: 8

    I am having issues with getting recurring payments using the invoicing(w/paypal payments pro add-on) to work.

    In the paypal payments pro gateway settings under Invoices, the settings ask me for a API Username, API Password, and API Signature. After providing this information and running a test transaction, I receive the following error message: “Paypal Pro payment error occurred. DPRP is disabled for this merchant”

    I contacted Paypal support to understand the issue. They informed me that the plugin I am using is designed for an old version of recurring payments. And that I should only have to provide my recurring username and password for the API to connect. Is this the case? Is there a work-around or an update? I only just recently purchased the plugin. Paypal also informed me they are no longer giving access to any Legacy versions of their payment system for new users.

    Currently, I have paypal payments standard activated. This works fine, even for recurring payments, but my clients are all required to create a paypal account. Even if they are paying with CC. This is not ideal.

    Please advise.

    The site is phillyinlove.com/wedding-vendors/
    phillyinlove.com/wedding-vendors/add-listing/ for testing.

    #1809

    Paolo
    Site Admin
    Post count: 31205

    Hi Darrell,

    I flagged your request for the developers. They’ll check the issue and let you know asap.

    Did you know that if you wanted to accept credit cards without asking your visitors to leave your website or to register to PayPal, there is also Stripe that is a fantastic alternative?

    If you are a GeoDirectory member, you have that included in your membership too.

    Thanks

    #1812

    Patrik
    Moderator
    Post count: 1971

    Hi Darrell,

    You need to have DPRP enabled on your PayPal account. You can contact PayPal support for that and they will help you out. Let me know if you get an error after activating the DPRP on your PayPal account.

    Regards,
    Patrik

    #1813

    Alex Rollin
    Moderator
    Post count: 27815
    #1821

    Darrell Aubert
    Buyer
    Post count: 8

    Ok Thank you all for feedback.

    I already spoke to Paypal about this issue. I have a payflow account with them to allow recurring billing. Paypal is no longer allowing anyone to have a Legacy Payments Pro account that uses the old style DPRP which your Add-on is designed for. When I specifically asked paypal “How do I enable DPRP” they replied “You already have it – Payflow Recurring Billing.” I even told them how your app was designed to take API username, API password, and API signature and Paypal informed me that is no longer supported unless you have a legacy account and they are not allowing anyone to switch to a legacy Payments Pro account. The new Payflow API only requires a user name and password.

    I believe the issue is with the add-on itself. It needs to be updated to use the current Paypal Payflow SDK and API system.

    Here is their documentation: https://developer.paypal.com/docs/classic/products/recurring-billing/

    As for stripe… I am not a member. I am a buyer who has purchased a number of add-ons for my site from your company. We already use paypal, so I purchased the add-on to make things easy for us. I did not know the Add-on would not be compatible with our Paypal Payments Pro account.

    #1822

    Paolo
    Site Admin
    Post count: 31205

    No problem, we’ll make sure to update the PayPal Pro ASAP.

    The developers have been alerted.

    Thanks for your patience,

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