Payment Manager, Invoicing and Stripe confusion

This topic contains 5 replies, has 3 voices, and was last updated by  Stiofan O’Connor 2 years, 9 months ago.

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  • #1184

    Tim Berry
    Buyer
    Post count: 2

    I am pulling my hair out with the confusion in how you have your Payment Manager and WPInvoicing setup, even after reading all documentation, support material, forum threads, etc. I want to create a paid directory with 3 packages that are setup on recurring annual payments. These are for “places” listings. I want to setup different packages for events. I have purchased your $199 membership and the Stripe Add-on for WPInvoicing, and have installed them. I also have connected my Stripe account.

    I added the 3 packages as “standard” “Items” in the Invoicing section of my dashboard. In the Geodirectory Payment & Pricing section, there are still two default “Free” packages (one for places and one for events) – I don’t want to offer these, but they cannot be deleted. If I try to change them to annual recurring payments (to match my 3 items in the invoicing section), it warns that recurring payments can only be done with Paypal or 2CO. It won’t let me inactivate them, so not sure how to delete them.

    I’m also confused on how to connect these 3 packages in the Invoicing section to the ability for them to add their listing after they pay.

    Please help!!!

    #1190

    Paolo
    Site Admin
    Post count: 31205

    Hi Tim,

    let me try to help with the confusion.

    With the GeoDirectory Price Manager you can create as many prices as you want. You do not need to create items via Invoicing. Everything is done via the GD Pricing manager under the Prices tab.

    Prices that can’t be deleted are those that are set as default prices.

    You could modify the 2 free prices and turn them into paid prices. Or make one of your new paid packages the default and you’ll be able to delete the free price.

    Recurring payment works with Stripe too, just make sure the add-on is installed and active.

    Users do not pay before adding the listing, but while adding the listing. They login, complete the form, after they enter all data they are sent to pay and if the transaction is completed the listing goes immediately online.

    I believe that should answer all of your questions. If you are still uncertain please provide a link to your website and admin credentials in a private reply and we will do the basic setup for you to put you in the right direction.

    Let us know,

    Thanks

    #1193

    Tim Berry
    Buyer
    Post count: 2

    Paolo,

    Thank you! That helps with several areas of confusion I had. Will I need to go to the Invoicing >> Tools and run merge actions, or is that feature for something else?

    #1198

    Stiofan O’Connor
    Site Admin
    Post count: 22954

    Hi Tim,

    That usually fires by default on install, that tool is just there in case it does not fire.

    Thanks,

    Stiofan

    #1200

    Tim Berry
    Buyer
    Post count: 2

    Got it. Thanks for your prompt support!

    #1201

    Stiofan O’Connor
    Site Admin
    Post count: 22954

    You are welcome! 🙂

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