Payment Confirmation not showing

This topic contains 6 replies, has 2 voices, and was last updated by  Guust 4 years, 9 months ago.

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  • July 19, 2019 at 10:51 pm #3268

    Abdel Aziz Norel Din
    Free User
    Post count: 3

    I tried bank wire payment and I notes no payment confirmation showing “Sorry, trouble retrieving payment receipt.” and Subscriptions History showing nothing even when I approve the payment from admin area.
    When try Paypal sandbox, Subscriptions History show but payment confirmation keep showing “Sorry, trouble retrieving payment receipt.”

    Please help

    July 20, 2019 at 12:14 am #3269

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details of your site in a private reply so we can review your settings.
    Do you have a PayPal Sandbox account? The Sandbox only works if you have a special PayPal Sandbox developer account.

    Thanks

    July 20, 2019 at 7:21 pm #3270

    Abdel Aziz Norel Din
    Free User
    Post count: 3
    This reply has been marked as private.
    July 21, 2019 at 12:03 am #3271

    Guust
    Moderator
    Post count: 29970

    I tested the PayPal settings and all works as expected using a live setup. Maybe you do not have a valid sandbox account: https://developer.paypal.com/developer/accounts/

    Thanks

    July 21, 2019 at 12:04 am #3272

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    July 21, 2019 at 7:36 pm #3273

    Abdel Aziz Norel Din
    Free User
    Post count: 3

    Payment confirmation still not showing
    http://pinjoor.com/wpi-checkout/wpinv-receipt/

    subscription history still not showing
    http://pinjoor.com/wpi-checkout/wpinv-subscriptions/

    July 21, 2019 at 10:44 pm #3274

    Guust
    Moderator
    Post count: 29970

    Your packages are one-off packages, they are not recurring, so there are no subscriptions.

    The receipt page only works as part of the submission process.
    Invoices for a user are at http://pinjoor.com/profile/USERNAME/invoices/

    Thanks

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