Pay Invoice button returns Your Cart is Empty

This topic contains 11 replies, has 3 voices, and was last updated by  Ian Parker-Joseph 7 months, 4 weeks ago.

  • Author
    Posts
  • #2579

    Ian Parker-Joseph
    Free User
    Post count: 18

    Customers having trouble paying invoices, when they click on the Pay Invoice button within the viewed invoice it returns the following:
    Checkout
    Your Cart is Empty

    Running WP5.0.3
    I have tried the usual process of elimination routines such as turning off the other plugins, recreated the Checkout page and shortcode, saved the PayPal standard settings, including my PayPal email address.

    Hoping you can help.

    #2580

    Ian Parker-Joseph
    Free User
    Post count: 18
    This reply has been marked as private.
    #2581

    Alex Rollin
    Moderator
    Post count: 20669
    This reply has been marked as private.
    #2582

    Ian Parker-Joseph
    Free User
    Post count: 18
    This reply has been marked as private.
    #2583

    Alex Rollin
    Moderator
    Post count: 20669
    This reply has been marked as private.
    #2584

    Ian Parker-Joseph
    Free User
    Post count: 18
    This reply has been marked as private.
    #2585

    Alex Rollin
    Moderator
    Post count: 20669
    This reply has been marked as private.
    #2586

    Ian Parker-Joseph
    Free User
    Post count: 18
    This reply has been marked as private.
    #2587

    Kiran
    Moderator
    Post count: 5501

    Hello Ian,

    It could be PHP session support issue. Please try this solution https://wpgeodirectory.com/support/topic/price-package-problem/#post-462669

    It that solution not works then provide us FPT credentials to look into more.

    Kiran

    #2588

    Ian Parker-Joseph
    Free User
    Post count: 18

    Kiran,
    Adding that temporary fix appears to work.

    ian

    #2589

    Kiran
    Moderator
    Post count: 5501

    Glad to hear that 🙂

    Please ask you server admin to check and enabled PHP session support.

    Thanks,
    Kiran

    #2590

    Ian Parker-Joseph
    Free User
    Post count: 18

    Thank you so much for your assistance on this problem.

Viewing 12 posts - 1 through 12 (of 12 total)

The topic ‘Pay Invoice button returns Your Cart is Empty’ is closed to new replies, this may be for inactivity, please open a new topic if you have a similar question.