Issue with Stripe

This topic contains 6 replies, has 2 voices, and was last updated by  Stiofan O’Connor 6 years, 8 months ago.

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  • #101

    Konstantinos
    Free User
    Post count: 61

    Hello,

    First of all i would like to express my thanks to you for the new invoicing system. It really is a very nice upgrade :).

    Regarding my issue, it seems that for some reason the stripe webhook isn’t working (I am using stripe in test mode so far). I ve set up the public and private test keys. At the checkout page, after paying for your invoice, the checkout page is refreshed and the only thing that changes is the url (which becomes https://www.habaround.com/wpi-checkout/?payment-mode=stripe). If you navigate at the invoice history page, the invoice is there but with a status Pending and Stripe has no information whatsoever. A test of the webhook gets error code 500.

    Keep in mind that i was using geodirectory payment manager v1 and it used to work with the old webhook. After the update and transition to invoicing, i was able to use invoicing with stripe but then i noticed i had issues with invoice cancellation and that made me realize that i was still using the old webhook. After updating stripe with the new webhook, stripe payments dont work. I ve reseted the public and private keys, deleted and recreated the webhook in stripe but nothing so far. I ve removed the old stripe payment manager, deactivated and reactivated invoicing and the stripe addon for invoicing but still no change.

    Can you please help with that?

    #102

    Konstantinos
    Free User
    Post count: 61
    This reply has been marked as private.
    #103

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Is it a recurring item? There was a bug with creating customers and recurring items.

    If you can provide FTP info also i will upload the latest dev version with the fix for that.

    Thanks,

    Stiofan

    #104

    Konstantinos
    Free User
    Post count: 61
    This reply has been marked as private.
    #105

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I have updated WPI and Stripe addon, please test now to see if its any different.

    Thanks,

    Stiofan

    #106

    Konstantinos
    Free User
    Post count: 61

    Thank you Stiofan, it works without an issue now :).

    #113

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for letting us know.

    Stiofan

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