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"invalid invoice user id" error (like others)

This topic contains 21 replies, has 4 voices, and was last updated by  Alex Rollin 4 years, 11 months ago.

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  • April 26, 2019 at 8:43 pm #2937

    Jason North
    Free User
    Post count: 12

    Hello,
    I’ve installed WP Invoicing for a client. During my testing, I get the error “invalid invoice user id” when trying to pay the invoice. I noticed others have the same issue. Saw a couple people say you get this error when the user isn’t logged in. But 1. I am logged in, and 2. I have “Require Login to Checkout” unchecked.

    Please help, thank you.

    April 26, 2019 at 9:58 pm #2938

    Jason North
    Free User
    Post count: 12

    Also, I’m trying to set up this plugin using the Paypal gateway. I’ve added my client’s Paypal email address. Not sure if Paypal could be misconfigured and that’s why I’m getting the error.

    April 26, 2019 at 10:05 pm #2939

    Jason North
    Free User
    Post count: 12

    But I’m getting this error whether I do Paypal or the Test Payment.

    April 27, 2019 at 11:51 am #2940

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    April 29, 2019 at 12:29 pm #2941

    Jason North
    Free User
    Post count: 12
    This reply has been marked as private.
    April 29, 2019 at 6:55 pm #2942

    Heather Letto
    Free User
    Post count: 1

    It seems to be working now!

    April 29, 2019 at 6:56 pm #2943

    Jason North
    Free User
    Post count: 12

    Sorry, I accidentally replied using my client’s login.

    April 29, 2019 at 10:30 pm #2944

    Jason North
    Free User
    Post count: 12

    Ok, it is working – sometimes. If I try paying the invoice, it will give the error, even though I am logged in. But, if I log out and log back in and try to pay the invoice, I get no error – as if it didn’t recognize at first that I was in fact logged in.

    Or, if I try to pay the invoice while logged out, it will give me the error, but if I log in, I get no error.

    I just would like our users to be able to move forward in the payment process without having to register or login at all. I thought that was the point of the Contact Form add-in.

    Thanks for your help.

    April 30, 2019 at 5:24 am #2945

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Can you disable “Require Login to Checkout” and see if users can pay it without login/register via the link received in the email address?

    Regards,
    Patrik

    April 30, 2019 at 2:48 pm #2946

    Jason North
    Free User
    Post count: 12

    Yes sir, it’s been disabled since the beginning. I also activated it and deactivated it again just to make sure.

    May 1, 2019 at 5:58 am #2948

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    May 1, 2019 at 12:51 pm #2950

    Jason North
    Free User
    Post count: 12

    Yeah unfortunately we are hosted on WordPress.com, so we don’t have FTP access.

    May 1, 2019 at 3:15 pm #2951

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    May 1, 2019 at 3:40 pm #2952

    Jason North
    Free User
    Post count: 12

    Yeah there’s no way to do it ourselves but I just had WP support clear it for us. It’s supposed to clear every time we make a change to our site.

    May 3, 2019 at 1:46 pm #2958

    Jason North
    Free User
    Post count: 12

    Just a heads up – we just did a domain transfer that applied today, so the new site will be hyb-hub.com. Access might be intermittent for the next couple days.

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