Invalid Email Address

This topic contains 9 replies, has 4 voices, and was last updated by  Hayley Kirkman 4 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #3836

    Hayley Kirkman
    Free User
    Post count: 37

    Hi,

    I tested my site and all was working perfectly with the payment process and registration. We then decided we needed to use the option to “Allow posting without logging in” so I checked this box.

    I now get an error message saying “Invalid Email Address” when checking out. I get this message both in LIVE and TEST mode. I have reverted things back to TEST mode now as that is how we still need to test it and I would prefer that the plugin work in both modes.

    I am using the “Stripe Payment Gateway – Single Site” it is activated and all plugins have been updated.

    I reverted it back to only allowing logged in users to post listings and it worked again. I would prefer to use it with non-logged in users as that takes out several confusing steps for my directory customers to have to setup a WP user outside of the listing process.

    Please advise.

    Thanks,
    H

    #3837

    Hayley Kirkman
    Free User
    Post count: 37
    This reply has been marked as private.
    #3838

    Alex Rollin
    Moderator
    Post count: 27815

    Thank you, the developers are checking into the issue.

    #3839

    Guust
    Moderator
    Post count: 29970

    Can you please check the username and password, they are not working.
    Make sure to set the UsersWP option to “Auto Approve and Auto Login” if you use the “Allow posting without logging in” option.
    UsersWP > Register > Registration Action

    Thanks.

    #3841

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    #3847

    Hayley Kirkman
    Free User
    Post count: 37
    This reply has been marked as private.
    #3848

    Hayley Kirkman
    Free User
    Post count: 37
    This reply has been marked as private.
    #3849

    Hayley Kirkman
    Free User
    Post count: 37
    This reply has been marked as private.
    #3850

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have made the changes to fix this issue on your site. Can you please check and let me know if it fixes the issue or not?

    Regards,
    Patrik

    #3853

    Hayley Kirkman
    Free User
    Post count: 37

    Hi Patrik,

    Yes, I just ran a test registration and all seems to be working as planned. Thank you very much for installing the fix for us. This is great news!

    Hope you have a great day,
    H

Viewing 10 posts - 1 through 10 (of 10 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket