Invalid email address on Stripe Checkout

This topic contains 19 replies, has 4 voices, and was last updated by  Patrik 9 hours, 20 minutes ago.

  • Author
    Posts
  • #3699

    KONSTANTIN Pulman
    Buyer
    Post count: 15
    This reply has been marked as private.
    #3705

    Alex Rollin
    Moderator
    Post count: 22146
    This reply has been marked as private.
    #3710

    KONSTANTIN Pulman
    Buyer
    Post count: 15
    This reply has been marked as private.
    #3735

    KONSTANTIN Pulman
    Buyer
    Post count: 15

    Hi
    any updates on this?

    #3740

    Patrik
    Moderator
    Post count: 1467

    Hi,

    Stripe requires an email address to proceed with the payments and it seems like the email address is not sent to the stripe in your case. Can you please let us know the steps to regenerate the issue and if possible provide admin and FTP details in private reply so that we can troubleshoot the issue on your site and fix it.

    Regards,
    Patrik

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