Invalid email address on Stripe Checkout

This topic contains 19 replies, has 4 voices, and was last updated by  Patrik 10 hours, 7 minutes ago.

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  • #3530

    KONSTANTIN Pulman
    Buyer
    Post count: 15

    hi, trying to do the test with Stripe in Test mode.
    when entering test card details it’s gives me an error: Invalid email address.
    no need to say, that there is no field for the email address on the page. So I just doubt what it’s talking about.
    When trying to Proceed to Pay again – it’s give the error
    “Error: Missing Stripe token. Please try again.”
    so, I do not understand how to make it working – I have been setting up other Stripe accounts with WooCommerce and other plugins, but never had this problem before.

    Please assist.
    Regrds,
    Kos

    #3531

    Paolo
    Site Admin
    Post count: 31150

    Hi,

    sorry to hear about that.

    Please provide a link and admin credentials in a private reply and the developer will follow up.

    Thanks

    #3534

    Patrik
    Moderator
    Post count: 1467
    This reply has been marked as private.
    #3563

    KONSTANTIN Pulman
    Buyer
    Post count: 15

    Sorry for the delay… Details will follow

    #3564

    KONSTANTIN Pulman
    Buyer
    Post count: 15
    This reply has been marked as private.
    #3570

    Patrik
    Moderator
    Post count: 1467
    This reply has been marked as private.
    #3656

    KONSTANTIN Pulman
    Buyer
    Post count: 15
    This reply has been marked as private.
    #3657

    Patrik
    Moderator
    Post count: 1467

    Hi,

    Can you check the admin URL? It is showing forbidden and I am not able to access it. If you have any restrictions or security then please disable till we look into the issue.

    Regards,
    Patrik

    #3658

    KONSTANTIN Pulman
    Buyer
    Post count: 15

    its working fine, no restrictions or anything on site. I have just tried with another PC in incognito and all
    works fine for me.

    #3659

    Patrik
    Moderator
    Post count: 1467
    This reply has been marked as private.
    #3669

    KONSTANTIN Pulman
    Buyer
    Post count: 15
    This reply has been marked as private.
    #3670

    Patrik
    Moderator
    Post count: 1467
    This reply has been marked as private.
    #3673

    KONSTANTIN Pulman
    Buyer
    Post count: 15
    This reply has been marked as private.
    #3693

    KONSTANTIN Pulman
    Buyer
    Post count: 15
    This reply has been marked as private.
    #3698

    Patrik
    Moderator
    Post count: 1467
    This reply has been marked as private.
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