How to cancel reoccurring payments

This topic contains 1 reply, has 2 voices, and was last updated by  Alex Rollin 5 years, 5 months ago.

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  • #2301

    arkadiusz
    Buyer
    Post count: 6

    Could you please tell me where a user can find a button to cancel a recurring payment? ( with Pricing Manager and Invoicing )

    Many Thanks

    #2303

    Alex Rollin
    Moderator
    Post count: 27815

    The customer facing subscription management interface is available at:

    wpi-checkout/wpinv-subscriptions/

    This link is available in the WordPress menus to add to your site’s menu.

    If the user has active subscriptions, they can be cancelled there, if the functionality is available for the gateway the customer is using.

    Currently, cancelling through this interface is only possible with Authorize.net.

    However, adding additional subscription management options for all the recurring billing gateways that allow it is one of the very next features that will be added to Invoicing as soon as the developers can make it the priority.

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