GoCardless error.

This topic contains 11 replies, has 3 voices, and was last updated by  Patrik 1 year, 8 months ago.

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  • January 25, 2019 at 2:58 pm #2592

    Marc
    Full Member
    Post count: 22

    https://wpinvoicing.com/support/topic/gocardless-payment-gateway-error-validation-failed/

    I have this same issue as the above topic linked, what was the fix?
    Error: Validation failed (count must be greater than 0)

    Thanks.

    January 25, 2019 at 4:24 pm #2593

    Alex Rollin
    Moderator
    Post count: 27815

    I will flag this for the developers. The change was in the plugin, but the developers will let us know if this has been released.

    January 25, 2019 at 10:20 pm #2594

    Marc
    Full Member
    Post count: 22

    Thanks Alex,
    I just purchased the annual sub purely for this gateway so I hope it works for the site.

    January 26, 2019 at 1:41 pm #2604

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    January 26, 2019 at 10:39 pm #2608

    Marc
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    Post count: 22
    This reply has been marked as private.
    January 27, 2019 at 8:51 am #2609

    Alex Rollin
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    Post count: 27815
    This reply has been marked as private.
    February 1, 2019 at 3:41 pm #2622

    Marc
    Full Member
    Post count: 22

    Hi Alex,
    Are we any closer to a resolution?
    Thanks.

    February 1, 2019 at 5:49 pm #2626

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 4, 2019 at 6:05 am #2630

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We will release the update with a fix asap. If you want to apply the fix on your site then just provide us the FTP details in private reply and we will do it for you on your site.

    Regards,
    Patrik

    February 4, 2019 at 9:07 pm #2640

    Marc
    Full Member
    Post count: 22
    This reply has been marked as private.
    February 4, 2019 at 9:09 pm #2641

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 5, 2019 at 6:07 am #2643

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We have released updates for this add on. Please update your add on and let me know if it works fine for you or not. We generally don’t edit the files from admin side and so we need FTP for that.

    Regards,
    Patrik

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