GoCardless error.

This topic contains 11 replies, has 3 voices, and was last updated by  patrik 2 months, 1 week ago.

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  • #2592

    Marc
    Full Member
    Post count: 19

    https://wpinvoicing.com/support/topic/gocardless-payment-gateway-error-validation-failed/

    I have this same issue as the above topic linked, what was the fix?
    Error: Validation failed (count must be greater than 0)

    Thanks.

    #2593

    Alex Rollin
    Moderator
    Post count: 15116

    I will flag this for the developers. The change was in the plugin, but the developers will let us know if this has been released.

    #2594

    Marc
    Full Member
    Post count: 19

    Thanks Alex,
    I just purchased the annual sub purely for this gateway so I hope it works for the site.

    #2604

    Alex Rollin
    Moderator
    Post count: 15116
    This reply has been marked as private.
    #2608

    Marc
    Full Member
    Post count: 19
    This reply has been marked as private.
    #2609

    Alex Rollin
    Moderator
    Post count: 15116
    This reply has been marked as private.
    #2622

    Marc
    Full Member
    Post count: 19

    Hi Alex,
    Are we any closer to a resolution?
    Thanks.

    #2626

    Alex Rollin
    Moderator
    Post count: 15116
    This reply has been marked as private.
    #2630

    patrik
    Moderator
    Post count: 891

    Hi,

    We will release the update with a fix asap. If you want to apply the fix on your site then just provide us the FTP details in private reply and we will do it for you on your site.

    Regards,
    Patrik

    #2640

    Marc
    Full Member
    Post count: 19
    This reply has been marked as private.
    #2641

    Alex Rollin
    Moderator
    Post count: 15116
    This reply has been marked as private.
    #2643

    patrik
    Moderator
    Post count: 891

    Hi,

    We have released updates for this add on. Please update your add on and let me know if it works fine for you or not. We generally don’t edit the files from admin side and so we need FTP for that.

    Regards,
    Patrik

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