Hi – so i’m testing the process of payment using GoCardless for subscriptions
email to customer showing view/pay invoice
click on it and shows the invoice
link at the top to pay for the invoice goes to the checkout page which shows and empty cart
Alex RollinModeratorPost count: 15314
That’s not right. Please share WP Admin so we can look into that at the same time as your other topic.This reply has been marked as private.This reply has been marked as private.
I can log in to admin now. I also need FTP details to debug the things. I see the issue on your site. I want to check the sessions are working properly or not on your site and also session path is writable or not. So, kindly provide FTP details in the private reply here to troubleshoot the issue.
Can you ask your hosting provider to check and enabled PHP session support?
I have applied the temporary fix as mentioned here https://wpgeodirectory.com/support/topic/price-package-problem/#post-462669
I have added the code in wp-config.php file. So once you resolve the issue with your hosting provider then you can remove the code at line no. 3 to 10.
a massive thankyou
i’ve opened a request for the server company to enable php session support
Let us know if you need any help from our side. We are happy to help you.
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