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GD and invoicing questions

This topic contains 9 replies, has 3 voices, and was last updated by  Kiran 5 years, 2 months ago.

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  • February 5, 2019 at 3:11 am #2642

    lisec73
    Free User
    Post count: 180

    I use the invoicing plugin with geodirectory packages and franchise plugins.

    Everything seems to be working fine but after disabling the Franchise plugin for several CPT, I wanted to tidy up the items listed in the Invoicing plugin. The items I had used for Franchise packages when testing last year cannot be deleted? Am I misunderstanding something here? Franchising is only active on one package but all other ones are undeletable.

    Also, wondering if I have done something wrong in setup because the invoices are all listed as paid “via Test Payment”

    I do not have sandbox active or test payment option active? I am only using PayPal standard.

    Is there a way to not create invoices for free listings? I notice all my school, free-listing entries create invoices for $0.

    Thanks
    Lise

    February 5, 2019 at 1:23 pm #2645

    Kiran
    Moderator
    Post count: 7069

    Hello Lise,

    Everything seems to be working fine but after disabling the Franchise plugin for several CPT, I wanted to tidy up the items listed in the Invoicing plugin. The items I had used for Franchise packages when testing last year cannot be deleted? Am I misunderstanding something here? Franchising is only active on one package but all other ones are undeletable.

    Are you using GeoDirectory v1 or v2? Please provide us site link and admin credentials and also provide which items you want to delete.

    wondering if I have done something wrong in setup because the invoices are all listed as paid “via Test Payment”
    I do not have sandbox active or test payment option active? I am only using PayPal standard.

    There are two possibilities here.
    Invoice is free and published.
    Invoice is published without gateway.
    If you provide invoice id then we can investigate why this happened.

    Is there a way to not create invoices for free listings? I notice all my school, free-listing entries create invoices for $0.

    Please provide invoice id and package so we can do test.

    Kiran

    February 5, 2019 at 8:43 pm #2646

    lisec73
    Free User
    Post count: 180
    This reply has been marked as private.
    February 6, 2019 at 1:15 pm #2652

    Kiran
    Moderator
    Post count: 7069

    Hello Lise,

    I just checked and it is not easy to create free listing without invoice, because in front-end invoice is only way to link between package & listing to handle listing status.

    Let us know.

    Thanks,
    Kiran

    February 6, 2019 at 8:34 pm #2655

    lisec73
    Free User
    Post count: 180

    That’s ok then, I don’t want to mess around with something that works.

    I’m on GD v2. Just made the update after Christmas and are therefore testing everything again.

    The more urgent issue is whether it is correct that the Invoicing system tells me that all payments are made “via Test payment” when test payment is not active. Is it because the invoices are free and therefore never was approved by PayPal?

    I have also used the discount vouchers while testing and they return that payment was made: “via Test payment” as well.

    I have been referred to PayPal for payment when not using a discount voucher for paid listing tests.

    I don’t want to be stranded with clients not being able to pay if I have done something wrong in set up.

    Thanks,
    Lise

    February 6, 2019 at 8:57 pm #2656

    Alex Rollin
    Moderator
    Post count: 27815

    I saw a 503 error when testing. Please ask your host for logs.

    February 6, 2019 at 11:14 pm #2657

    lisec73
    Free User
    Post count: 180

    Ok, I will, thanks.

    February 7, 2019 at 2:13 pm #2660

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    February 7, 2019 at 7:40 pm #2663

    lisec73
    Free User
    Post count: 180
    This reply has been marked as private.
    February 8, 2019 at 1:56 pm #2670

    Kiran
    Moderator
    Post count: 7069

    Hell Lise,

    I created two free listings and found there is not bug in this. When invoice is free it not requires payment via gateway, so it assigns the test payment to it.
    You can translate “Test Payment” to “Free Payment or “Without Payment” if it creates confusion.

    Let us know.

    Thanks,
    Kiran

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