Error upon checkout

This topic contains 3 replies, has 3 voices, and was last updated by  Patrik 4 years, 7 months ago.

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  • August 22, 2019 at 8:37 pm #3415

    Kojo Darden
    Buyer
    Post count: 21

    During the checkout process on my site, I receive the following error message after entering test details into the Stripe checkout.

    “Error: Stripe customer creation failed while processing a stripe payment.”

    Please note that I currently have the site in test mode. Just thought I’d mention this in case it makes a difference.

    Any thoughts?

    August 22, 2019 at 8:38 pm #3416

    Kojo Darden
    Buyer
    Post count: 21
    This reply has been marked as private.
    August 22, 2019 at 11:39 pm #3417

    Guust
    Moderator
    Post count: 29970

    Let us know if that is still a problem when setting it to live.
    Thanks

    August 26, 2019 at 6:12 am #3418

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
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