Thanks for the reply Guust. I believe my customer tried to use the discount just once, and she got the error mentioned. Perhaps I am wrong, but it seems that I have to clear Stripe test data every time I try to use the discount code, even if its for a different user.
Here’s a great example of what I’m describing. This lady (user ID 154) tried to sign up today. She does not have a subscription, and is a brand new user. She created her listing and went to the check out page. Then, she tried to use a discount code and encountered the following error (see screenshot “stripe error 1”):
request POST body
“name”: “Standard Listing ($2.99 for the first month. Then $7.99 for each month.)”
“message”: “Product already exists.”,
she then tried multiple times and ended up getting another error (see screenshot “stripe error 2”)
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I’ve deactivated discount codes for now since they are not working for us. Pretty much it seems that there’s an issue with using discount codes with Stripe . Please see my previous posts and screenshots showing Stripe error.
GuustModeratorPost count: 26154
Let’s keep going here.
Please restore admin access for the user so we can have a look.
Ok. I should be able to do this tomorrow. We can even set Stripe to test mode if you guys like and I can provide access to the logs there as well.
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