- January 3, 2019 at 8:20 pm #2452
This is my 3rd-4th time complaining about the same issue that the customers are unable to complete the transaction if they are coming from Country Canada, when they select the country, none of the states loads for them and little circle just keep on rolling forever. this is so frustrating and embarrassing for us, we paid for the plugins but we are facing this problem again and again.
can some one please tell us why this is happening????January 3, 2019 at 8:32 pm #2453January 3, 2019 at 10:40 pm #2454
Alex RollinModeratorPost count: 11741This reply has been marked as private.January 4, 2019 at 5:53 am #2456January 4, 2019 at 7:04 am #2458January 4, 2019 at 2:04 pm #2459January 4, 2019 at 2:07 pm #2460
Our USA customers never had any problems, but when it comes to Canada they can never complete the transaction, even we tried using VPN and it work fine for us but for some reason it doesn’t work for
them, it is so frustrating, please find out why it is happening. thank you.January 7, 2019 at 6:22 am #2489
Hello any update on the issue? thank you.January 7, 2019 at 6:28 am #2490
We are looking into this issue. As soon as we are able to regenerate then we will fix it and apply the fix on your site as well.
PatrikJanuary 7, 2019 at 6:55 am #2491January 7, 2019 at 8:42 pm #2502
Hi Patrik, all security plugins are already deactivated, please let me know if you are still facing any issue.
thank you.January 8, 2019 at 5:40 am #2504January 8, 2019 at 11:34 am #2509January 8, 2019 at 12:09 pm #2510
I am using the same login details and it also displays admin bar in frontend but not able to go to admin as it displays “404 Error – Page Not Found” error while accessing any admin page.
PatrikJanuary 8, 2019 at 1:23 pm #2511
can you please try again, i have disabled another plugin.
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