Creating Invoices automatically marked as paid

This topic contains 9 replies, has 3 voices, and was last updated by  picocodes 7 months, 2 weeks ago.

  • Author
    Posts
  • #4443

    ehicks
    Buyer
    Post count: 5

    When I create a new invoice it sends the customer an invoice with a watermarked “Paid”, and I do send the invoice as “pending payment”. Please help, time-sensitive!

    #4445

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply and we will have a look at your settings if you like.
    Thanks

    #4446

    ehicks
    Buyer
    Post count: 5
    This reply has been marked as private.
    #4447

    Guust
    Moderator
    Post count: 29970

    Please make sure that account has administrator privileges.
    Thanks

    #4462

    ehicks
    Buyer
    Post count: 5

    Hi, I’m checking on my issue. thank you

    #4463

    Guust
    Moderator
    Post count: 29970

    Thanks for letting us know you changed the account level.

    You are only using Stripe testing mode.
    Please let us know if the problem persists if you are using live invoices.

    Thanks

    #4464

    ehicks
    Buyer
    Post count: 5

    I’m sorry, I’m confused. My issue was when I generate an invoice it is marked as paid. Is that happen because I’m in test mode?

    #4465

    picocodes
    Moderator
    Post count: 141

    I just checked your site and it seems like the ‘admin_body_class’ filter is not called on the Invoice add/edit pages. As a result, Invoicing is unable to hide the default WordPress publish metabox which causes WordPress to mark new items as published.

    This is not a bug with Invoicing. It is probably a conflict with another plugin. Try disabling each plugin one-by-one to figure out which one is causing the issue.

    #4475

    ehicks
    Buyer
    Post count: 5

    I just wanted to let you know that it was this template Alante Pro Version: 1.9.14 causing my issue. After using a different template everything is working fine.

    #4476

    picocodes
    Moderator
    Post count: 141

    Glad to hear that it worked for you. I’ll try to troubleshoot with the theme and see if we can come up with a fix.

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