change invoice recipient

This topic contains 1 reply, has 2 voices, and was last updated by  Alex Rollin 4 years, 7 months ago.

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  • September 3, 2019 at 5:25 pm #3449

    joe purcell
    Free User
    Post count: 97

    continued from:
    https://wpgeodirectory.com/support/topic/change-customer-invoice-info/#post-506261

    per Alex response: As far as procedure is concerned, if there was a change in management then the subscription should be cancelled, then the management can either request that the site owner change ownership/claim or simply release their claim so the new manager can claim the listing and startup a new subscription.

    So how do you cancel a subscription so that the new manager can claim the listing??

    Thanx

    September 3, 2019 at 9:14 pm #3452

    Alex Rollin
    Moderator
    Post count: 27815

    To set a listing as unclaimed, mark the “Is Claimed” field as empty (Unchecked) and save the listing. The Claim button should then reappear on the listing details page.

    As the site owner you can cancel a recurring payment anytime through the gateway. Login to the gateway, find the subscription and cancel it.

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