Billing retries after failure – PayPal Pro

This topic contains 1 reply, has 2 voices, and was last updated by  Patrik 5 years, 6 months ago.

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  • September 25, 2018 at 2:55 pm #2116

    Vladimire Calixte
    Free User
    Post count: 85

    I just had a conversation with PayPal Pro about the number of times that they retry the payment when a payment fails. They say that would have to be set in the software on the site and then be sent through their API. I do not see any option to set that. Have I missed it or is there no such option in the Geodirectory plugins?

    At the moment, payments get retried either 1, 2 or 3 times with no apparent pattern.

    September 26, 2018 at 6:18 am #2117

    Patrik
    Moderator
    Post count: 1971

    Hi Vladimire,

    Thanks for reporting this. We have done the changes and will be available in next release of the plugin. If you want to apply the changes on your site then let me know the FTP details in private reply and I will do that for you.

    Regards,
    Patrik

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